Recent research suggests that home home computer users feel let down by the support available when they face problems with their equipment.
The report cobbled together by cheap broadband provider Tiscali claims that over half the common computer problems could be sorted with help over the phone but it takes a major player to offer a full home IT Support service to give PC help both over the phone or if appropriate arrange for an engineer to visit the customer at home for computer repair, install antivirus software and arrange a backup & online storage system for your valuable computer files.
Its not just computers that present us with headaches - with the fast moving technologies that surround us many people are struggling to keep up - Wireless Broadband, Digital Cameras and camcorders, webcams and even iPods can be deeply frustrating if they don't work straight from the box.
Welcome to my world - not quite a numpty but firmly believe that if whenever possible "Get Someone Else to do it"
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